After your purchase is complete, we will organise for your order to be dispatched as soon as possible.
- For orders made on weekends and public holidays, please allow an extra 2-3 days for dispatch.
- Shoezamm offers FREE delivery Australia wide. This excludes delivery on orders containing boots ($10 per order) or orders placed outside of Australia ($20 per order, see below).
- We start processing and packing your order as speedily as possible after you click 'Buy Now'. This helps us to send your goods quickly but this also means that we're unable to make changes to your order, including delivery address, changing colours and sizes or removing items.
- The courier may require a signature upon receipt of delivery.
- If you are not available at your nominated delivery address, the courier drops off your order at the nearest Australia Post for pick up. The courier will leave a note in your mail box to let you know you have missed a delivery and where it can be picked up. This applies to standard Australian deliveries.
- Delivery charges are non-refundable unless the order contained faulty items. For more information, please see our Returns Policy.
- Shoezamm is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
- For more information on Returns, please see our Returns Policy.
INTERNATIONAL DELIVERY INFORMATION:
Delivery outside of Australia will incur a $20 delivery fee. You will be contacted after your order has been placed to arrange the payment of this fee.