Use of the Shoezamm website is subject to acceptance of these Terms and Conditions.


Every effort has been made to ensure the information contained on the Website is correct, however Shoezamm makes no guarantee as to the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an "as is" basis.

Shoezamm, including our directors, employees, agents and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.


For information on how we collect and handle personal information please see our Privacy Policy


As a purchasing customer you are required to provide Shoezamm with accurate personal information including a valid email address. Provision of another person’s details as your own will not be deemed acceptable.

As an aide to fraud prevention we may require proof of identification of the cardholder prior to releasing the order.

Any personal information collected by Shoezamm shall not be disclosed to any third party unrelated to Shoezamm’s business unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure. Shoezamm otherwise relies on its Privacy Policy


Credit card information collected for the purpose of payment of products purchased at Shoezamm will be stored securely.

Credit card information will be masked on your account and will not be visible to Shoezamm Customer Service operators.

Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s.

You must not pay or attempt to pay for product/s using fraudulent credit card information.


All prices on the Website are quoted in Australian dollars and include GST.

Purchases made from New Zealand and delivered to New Zealand do not include GST.

All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.


Shoezamm attempts to present the availability of stock accurately however stock availability constantly varies and is only valid at the time shown.

If an ordered item isn't available or we are unable to fulfill your order we may attempt to arrange an alternative item or will provide a full refund.

For more information please see our Delivery Policy page.


Once you have placed your order, Shoezamm are unable to cancel, add, remove or make changes to your order including items, colours, sizes or removing the items from your order.

Shoezamm also reserves the right to cancel your order if:

  • You provide an unauthorised credit card
  • We are unable to process payment on the credit card provided You provide invalid personal details
  • If, when required, you cannot provide acceptable proof of identity
  • The product has become unavailable
  • If, for any reason, we don't reasonably believe we can successfully complete delivery

Shoezamm will attempt to notify you before cancelling your order.


For information on delivery, please see our Delivery Policy page.


Shoezamm offers a 14-Day Return Policy. This policy includes rights you are entitled to under the Australian Consumer Law.

You are liable for the postage cost of returning products purchased.

If the product is faulty when you receive it you may choose to return the product to Shoezamm for a full refund including postage expenses. Faults will be assessed by our Customer Service Centre and we may also consult with the supplier or manufacturer. If the product is found to be faulty you will receive a full refund.

For more information on our returns policy, please see our Returns Policy


Refunds will only be issued in accordance with our returns policy and will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternate account if the original has been cancelled or is not available.

Shoezamm will not consider requests for refunds after 14 days of purchase unless the product is deemed faulty by our Customer Service operator.


The risk of loss of goods shall be passed to you upon our delivery of the product to Shoezamm's nominated delivery company. All deliveries will be assigned an Australia post tracking number which may be provided to you upon your request. Shoezamm will not be held responsible for any loss, damage or liability as a result of this authority.


The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.


Voucher are not accepted for use on our online store.


By submitting your email address on the promotional pages on you agree to receive our Shoezamm newsletter with updates on new arrivals, competitions, promotions and sales. Please read our Privacy Policy for more information.


This contract will be governed by the laws of Queensland, Australia. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.


When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Shoezamm makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide


Shoezamm reserves the right to change these Terms and Conditions of its service without informing you. You should check our Website regularly for any updated Terms and Conditions.

The Terms and Conditions for existing orders shall be upheld by Shoezamm.